Support Center

We're here to help

Create a ticket or get instant answers to common questions

How To Send Money on Your Wallet

Simply select where you want your money to go and follow the steps.

How to Spend Money on Your Wallet

Pay with your Pii Wallet at online stores or at point of sale.

How To Buy Crptocurrency on Your Wallet

Place orders directly from your wallet balance and settle in real time.

Frequently Asked Questions

We've compiled a list of answers to common questions.

The Pii Wallet allows customers to buy cryptocurrency (BTC, USDT, ETH) from their balance in local fiat currency (EUR, USD, etc.), allowing them to hold an interest in a range of cryptocurrencies via their wallet.

Yes, the Pii Wallet supports multiple wallet address and can be used with the service.

You can buy / sell (supported cryptocurrencies) 0x, Aave, Ankr, Avalanche, AxieInfinity, AVAX, Balancer, Bancor, Band, Bitcoin, Bitcoin Cash, Cardano, Celo, Chainlink, Compound, Curve, Decentraland, Dfinity, Dogecoin, EOS, Ethereum, Ethereum Classic, Graph, IoTeX, IOTX, Litecoin, Loopring, Maker, NuCypher, Numerai, OMG Network, Orion Protocol, Polygon, Skale, Shiba Unu, Solana, Stellar Lumens, Storj, SushiSwap, Synthetix, Tether, UMA, Uniswap. If you have an available Bitcoin balance, you can also exchange it against USDT or USDC Supported Crypto Pairs are each of LTC / BTC; ETH / BTC; BCH / BTC; ETC / BTC; XLM / BTC; EOS / BTC; ZRX / BTC; DASH / BTC; LINK / BTC; DAI / BTC; ICX / BTC; WAVES / BTC; OMG / BTC; AAVE / BTC; ANKR / BTC; BAL / BTC; MANA / BTC; CGLD / BTC; CRV / BTC; COMP / BTC; GRT / BTC; NMR / BTC; LRC / BTC; UMA / BTC; STORJ / BTC; SKL / BTC; MATIC / BTC; DOGE / BTC; MKR/ BTC; SUSHI / BTC; BAN / BTC; ICP / BTC; AXS / BTC; ITX / BTC; ORN / BTC; USDT / BTC; USDC / BTC; SHIB / BTC; (as may be amended by us in our sole discretion from time to time). We expect to add more currencies in the near future.

The exact minimum amount depends on the relevant cryptocurrency but will be approximately equal to 1 USD. The maximum amount of cryptocurrency you can buy depends on the transaction limits associated with your account.

The transaction happens instantly and your cryptocurrency balance will appear in 1 – 2 seconds after the transaction is confirmed.

Fees are charged at the time of the transaction. For information on our fees, please click here.

Our currency exchange rates are based on real time market qoutes and will vary based on market conditions.

Yes, you can buy cryptocurrencies with your local currency, if supported.

No. The Pii Wallet partners with cryptocurrency exchanges in order to provide the Cryptocurrency Service to its customers.

Funds can be aded Pii Wallet in two ways if you don’t have a traditional bank account. One, you can top up your account balance at any MoneyGram location in USD with a maximum daily limit of $10,000. Secondly, you can have money or cryptocurrency sent to your wallet address using our free peer to peer feature.

Important: Please note that the Pii Wallet Cryptocurrency Service is not regulated by any federal agency. Your use of the Pii Wallet Cryptocurrency Service is subject to the Cryptocurrency Terms of Use. You should also familiarise yourself with the Cryptocurrency Risk Statement.
error: Content is protected !!